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Rent Payments & Maintenance

Property Management Services for Residents

Seamless Living – Secure, Convenient Services for Tenants

Welcome Home! At Vertex, we’re committed to making your residency comfortable and convenient. Thank you for choosing our properties and making them your home. We value your trust and strive to ensure your living experience is second to none. Don’t hesitate to use our efficient online services for a seamless living experience. Your satisfaction is our success! Below are links to tools and information to help you with common tenant requests.

Fast, Easy and Secure – Pay Rent Online

Paying your rent online through our residents portal not only simplifies your monthly routine but also adds convenience to day to day life. Our secure, user-friendly portal allows you to make payments anytime, anywhere. Plus the portal provides instant confirmation, so you’re never left wondering if your payment was received. Save time, avoid late fees, and enjoy the peace of mind that comes with our secure, 24/7 online rent payment service. Convenience is just a click away!

Maintenance Requests

Through our tenant portal, we offer the convenience of online maintenance request submissions. Instead of having to wait and try to get a hold of someone to take a request, simply log on and submit your request at any time. All requests are reviewed Monday through Friday from 9:00 am to 5:30 pm, except for holidays.

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Please call 9-1-1 for emergencies. This includes flood, fire, injury, criminal incidents, and the like.

Locked Out

After business hours, our call service can provide contact information for an after hours locksmith. This will be at tenant’s expense.

During business hours, we will make every good faith effort to let you in.

Gas Leak

If you smell gas. first call PG&E at 1-800-743-5000 and after call 9-1-1.

Other Requests

We offer the convenience of online submission for general requests though the Tenant Online Portal. All requests are reviewed Monday through Friday from 9:00 am to 5:30pm, except for holidays.

Featured Properties

We manage a diverse portfolio of properties in San Francisco each reflecting our commitment to quality and service excellence.

Vertex Property Management & Leasing Experts

Taking the stress out of property management.